Event Coordinator

4 weeks ago

London, Greater London, United Kingdom CIWEM (The Chartered Institution of Water and Environmental Management) Full time
Job Title: Banquet and Events Coordinator

We are seeking a highly organized and proactive Events Coordinator to join our team at CIWEM (The Chartered Institution of Water and Environmental Management). As an Events Coordinator, you will play a vital role in developing and delivering a range of in-person and virtual events that tackle major water and climate issues.

Key Responsibilities:

Event Development & Delivery:

  • Support the development and delivery of CIWEM's conferences and events, which take place both in person and virtually.
  • Provide support to those accessing our online portals (registration; exhibitor; speaker) and our CRM (CVent and Civi).
  • Assist with all events queries, including questions about registration, accommodation, programme, etc.
  • Support the team in maintaining performance against timelines, and budgets.
  • Process invoices and contracts, track sales, and chase payments.
  • Work with the team to coordinate and plan AV, dietary and accessibility requirements, catering, etc, as required.
  • Provide the team with general event support, as needed.
  • Coordinate and participate in regular meetings with event partners and committees.
  • Attend all assigned events (in person and online), and undertake allocated tasks with enthusiasm.

Sponsor & Exhibitor Support:

  • Support our outsourced event partners in providing sponsor and exhibitor deliverables.
  • Help maintain and update exhibitor pages on the various events websites.

Speaker & Attendee Support:

  • Liaise with speakers: update the schedule; draft and send speaker comms; collate speaker bios; draft moderator notes; coordinate travel arrangements, etc.
  • Assist with delegate registration and respond to queries.

Event Marketing & Engagement:

  • Enhance audience engagement using interactive event tools.
  • Maintain and update event webpages and develop event materials.
  • Participate in ongoing monitoring and evaluation of the success of each event.

Person Specification:

  • Experience organising successful events, exhibitions and conferences (100 to 2000+ delegates).
  • Experience of successfully managing online portals (i.e. registration systems, CRM systems, etc).
  • Proficient in Word, PowerPoint, and particularly Excel.
  • Strong interpersonal and diplomatic skills.
  • Ability to work independently and as part of a collaborative team.
  • Experience engaging with a diverse range of stakeholders.
  • An enthusiasm for events communications and marketing.
  • Capable of remaining calm under pressure and working to deadlines.
  • Excellent written and spoken English.

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