Creative Account Manager

1 month ago

Manchester, United Kingdom Equator Design group Full time
Job Title: Creative Client Director

We are seeking a highly skilled and experienced Creative Client Director to join our Equator Design group team in Manchester. As a key member of our team, you will be responsible for coordinating creative projects from estimation to completion, and partnering with the broader project team to ensure deliverables are completed on time and on budget.

Key Responsibilities:
  1. Support the company's profitability efforts by managing efficient, accurate, and timely coordination of assigned project activities.
  2. Collaborate with the account team to increase revenue through selling additional products and services across the business portfolio.
  3. Participate in the development of innovative proposals to capture account growth and new business opportunities.
  4. Ensure the meeting of volume and revenue targets for each account.
  5. Serve as the main day-to-day contact on current projects for clients, suppliers, external partners, and the account team.
  6. Ensure high-quality standards in all client deliverables.
  7. Coordinate client-specific projects throughout the lifecycle, including estimate creation, selection of appropriate projects and sub-projects, assignment of resources, monitoring project progress, and generation of the client/project invoice.
  8. Translate client requests and requirements into detailed, and sometimes technical, instructions for project teams.
  9. Partner with the client, the account team, and project teams to resolve identified project issues.
  10. Ensure accurate and timely invoices are generated by maintaining correct project details and supporting evidence, including change orders and rework, throughout the project lifecycle.
  11. Initiate new data item requests utilizing the Master Data Management (MDM) process and guidelines to ensure accurate client, project, and financial details are available in the system.
  12. Partner with Client Integration and the account team to ensure a smooth transition for new clients.
  13. Participate in cross-functional teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, speed, quality, etc.
  14. Manage and balance marketing budgets to maximize Return on Investment (ROI) and drive incremental sales.
Requirements:
  1. Bachelor's Degree in Sales, Marketing, or a related field.
  2. Previous account management experience in a Creative Design Agency, Market Research firm, or similar consulting environment.
  3. Occasional travel may be required.
  4. High degree of proficiency in MS Office Suite, Outlook, and Internet applications.
  5. Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills.
  6. Strong verbal and written communication skills, including analysis, interpretation, and reasoning.
  7. Ability to work with and influence peers and senior management.

If you are a motivated and experienced professional looking for a new challenge, please apply online.

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