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Seasonal Hospitality Associate
2 months ago
Contract Type: Seasonal, Part-Time
Compensation: £11.44 per hour
Reporting Structure: Reports to the Country House Manager
Employee Benefits: Monthly tips distribution | Complimentary Uniform | 28 Days Holiday (pro rata, including bank holidays) | Pension Contributions | Volunteer Day | Group Life Assurance | Cinema Discounts | Online Shopping Discounts | Cycle to Work Scheme | Discounted Gym Membership | Access to Virtual GP | 24/7 Health & Wellbeing Support with trained counsellors for various needs | Exclusive holiday discounts for employees and their families | Annual familiarization visit for employees and their families at any of our country houses.
Key Responsibilities:
As a part of our team at HF Holidays, you will contribute to creating a welcoming environment for our guests who enjoy guided or self-guided walking tours. Your duties will include:
- Preparing guest accommodations and communal areas to ensure a pleasant atmosphere.
- Serving meals in the dining area, enhancing the overall guest experience.
- Assisting with the delivery of Afternoon Tea, adding to our hospitality charm.
- Preparing picnic lunches for guests to enjoy during their outdoor excursions.
- Engaging with guests to foster a caring and attentive environment.
Candidate Profile:
We are looking for individuals who possess the following essential skills:
- Experience in the hospitality sector or a strong willingness to learn.
- Excellent communication skills with a focus on customer service.
- Ability to work collaboratively within a team and flexibility to work evenings and weekends.
About HF Holidays:
HF Holidays is a B Corp Certified British heritage brand with over a century of experience in organizing walking holidays across the UK and beyond. We have been pioneers in this field since 1913, offering over 260 meticulously planned guided and self-guided walking tours in various destinations worldwide.
As a co-operative, we prioritize people in all our endeavors and take pride in being part of a community that shares a passion for the outdoors. Our guiding principles are friendship, enjoyment, fresh air, and the feel-good factor.
Our dedicated team of 500 operates remotely, from our Head Office and across 16 country houses located in some of the UK's most cherished national parks and landscapes.
Application Process:
We are committed to a fair and unbiased evaluation process. Candidates are encouraged to submit their CVs without personal identifying information to promote equal opportunities for all applicants. Successful candidates will be invited for an online or face-to-face interview.
Diversity and Inclusion:
HF Holidays is an equal opportunity employer. We recruit, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We maintain a work environment that respects the dignity of each individual and is free from discrimination. We also provide reasonable adjustments for qualified individuals with disabilities in accordance with applicable laws.
