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Laundry Attendant/Dry Cleaner

2 months ago

Central London, United Kingdom The Dorchester Full time

We are committed to fostering a culture of excellence and are known for having the best people in the industry. As a Laundry Attendant/Dry Cleaner at The Dorchester, you will embark on a unique opportunity to become renowned for your exceptional skills and dedication. You will learn from your peers and through our award-winning learning academy, enabling you to achieve the highest standards of craftsmanship, service, and leadership.


What You'll Gain

As a Laundry Attendant/Dry Cleaner at The Dorchester, you will enjoy a range of benefits, including:

  • A competitive employee bonus scheme and excellent service charge
  • Complimentary stays, including breakfast, across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant social events that bring employees together, including summer parties and winter balls
  • Exclusive benefits, such as discounts in various high street and online shops, seasonal ticket loans, rental deposit schemes, and a competitive private pension scheme
  • Apprenticeship, training, and development opportunities, from Level 2 (Hospitality Team Member) to Level 5 (Operations Manager) and beyond
  • A £1,000 bonus for referring a friend
  • Access to immediate well-being advice, because we care about our employees
What You'll Do

You will take pride in delivering exceptional service and maintaining a clean and efficient 5-star laundry service, ensuring the highest hotel and departmental standards are met and business profit is maximized.

  • You will provide professional laundry, pressing, and dry cleaning services to hotel guests and colleagues, consistently meeting and exceeding expectations
  • You will work collaboratively as a team player, providing effective day-to-day communication with colleagues and guests

The items listed are a glimpse into the daily responsibilities of a Laundry Attendant/Dry Cleaner, but we will ensure you receive specific information on how we care for our hotel.

What You'll Bring

  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us every day. As a Laundry Attendant/Dry Cleaner, you will have the opportunity to embody these values and contribute to our legacy
  • Excellent communication skills and a strong customer service ethic are essential for success in this role
  • English is the primary language used in our hotel, and you must be able to communicate comfortably in this language
  • Your unique personality and passion for working together, as a team, and as a hotel and Collection, will be invaluable assets