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School Catering Operations Manager
2 months ago
We are seeking an experienced and passionate Unit Manager to join our team at Chartwells, the leading provider of catering and support services to the education sector. As a Unit Manager, you will be responsible for overseeing all catering and service operations for Chartwells on a part-time basis, contracted to 26.5 hours per week.
Key Responsibilities- Prepare and deliver high-quality food to the highest standards, ensuring exceptional customer service and satisfaction.
- Supervise and lead our culinary and catering teams to achieve impeccable food and customer service standards.
- Oversee the efficiency of all in-unit catering operations, including inventory management, budget monitoring, and implementing action plans to drive sales and growth.
- Communicate effectively with your line manager to monitor key performance indicators (KPIs) and targets, ensuring seamless collaboration and alignment.
- Represent Compass Group UK&I and maintain a positive brand image, promoting our values and commitment to excellence.
- Identify opportunities for new food or service concepts to drive sales and growth, working closely with our culinary and service teams.
- Liaise between customers and our culinary and service teams to ensure we exceed expectations and deliver exceptional customer experiences.
- Support and train our teams, leading from the front to ensure everyone can excel in their role and achieve their full potential.
- Implement and review Health & Safety standards to ensure compliance across all catering and service teams, maintaining a safe and healthy work environment.
- Minimum of two years of catering experience, with a proven track record of delivering exceptional food and customer service.
- Experience managing teams in a similar role, with a strong understanding of inventory management, budgeting, and operational efficiency.
- NVQ Level 1 & 2 or City & Guilds 706/1 and 2, with a Basic Food Hygiene certificate.
- Excellent communication and organisational skills, with the ability to work effectively in a fast-paced environment.
- Ambitious and motivated individual, always looking to upskill and develop their career.
Chartwells is part of Compass Group UK&I, the leading provider of catering and support services to the education sector. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check.
We are an equal opportunities employer and welcome applications from all qualified candidates. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength.
