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Automotive Brand Compliance Specialist

2 months ago

Oxford, Oxfordshire, United Kingdom ECS Automotive | Setting the Standard Full time
{"title": "Brand Standards Auditor", "description": "Job Summary

ECS Automotive is seeking a Brand Standards Auditor to join our UK team. This role will work across various brands, assessing dealer and retailer compliance with brand standards.

This is an exciting opportunity to contribute to the relentless pursuit of quality and performance with prestigious brands.

Main Responsibilities
  • Conduct dealer assessments to evaluate compliance with brand standards.
  • Evaluate showroom outlets, service centers, and parts facilities against guidelines.
  • Provide constructive feedback on findings and suggest improvements.
  • Travel to various locations in the UK, including Greater Oxford and surrounding areas.
Requirements
  • Manufacturer/Dealer experience in service, parts, and bodyshop processes and procedures.
  • Excellent communication and influencing skills.
  • Computer literacy and proficiency in MS Office and web-based applications.
  • Ability to work independently and as part of a team.
  • Excellent attention to detail.
Desirable Requirements
  • Working knowledge of ISO 9001 & 14001 requirements and assessment.
  • Automotive warranty specific experience at Dealer/Manufacturer level.
  • Motor industry specific qualifications.
  • Experience in conducting audits and training.
About ECS Automotive

ECS is a leading provider of retailer network solutions to global automotive brands. We aim to be the global partner of choice for helping companies operate efficiently, increase customer satisfaction and loyalty, protect their brand, and control warranty costs.

Benefits
  • Field-based role.
  • Competitive salary of £40,000 p.a.
  • 20 days holiday, plus Bank Holidays, increasing by one day every year (after two years employment) up to 25 days total.
  • Enhanced salary-sacrifice pension scheme.
  • Employee Health Cash Plan.
  • Access to gym discounts.
  • Access to F2F counselling, 24hr advice line and counselling, wellbeing and alternative therapies.
  • Life Assurance.
  • Free access to professional and personal development courses.
  • Free eye tests and glasses scheme.
  • Company Car.
  • The chance to join a fast-growing organisation with training and future opportunities.
  • Equipment provided.
  • Probationary period of six months.
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