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Financial Services Coordinator

2 months ago

Croydon, Greater London, United Kingdom Randstad Delivery Full time

Our leading Property Management company, Randstad Delivery, is seeking a professional and motivated Client Accounts Administrator to work from our office.

Working as part of an established and successful team, you will play a key role in processing inbound funds and providing clients and 3rd parties with excellent customer service and query resolution.


Key Responsibilities:
• Processing payments
• Manual bank transfers
• Posting of Direct Payments and transfers
• Processing DD & STO mandates
• Answering queries
• Responding to written correspondence and emails
• Dealing with email queries & finance queries in-box
• Providing excellent customer service
• Raising demands/Refunds
• Credit allocations
• Investigating queries and discrepancies
• Checking Direct Debit debt reports

Requirements:
• Accounts related experience would be beneficial
• A high level of attention to detail and numerical accuracy required
• Well-developed interpersonal and oral communications skills
• Good customer services skills and professional
• Keen to learn and progress

What We Offer:
• Excellent benefits and progression opportunities
• A dynamic and supportive work environment
• The chance to work with a leading company in the industry
• Opportunities for career growth and development

Equal Opportunities Employer:
• Randstad Delivery values diversity and promotes equality
• We encourage and welcome applications from all sections of society
• We are committed to making reasonable adjustments and/or additional arrangements as required to support your application

Eligibility:
• Candidates must be eligible to live and work in the UK