Operations Manager Assistant
2 weeks ago
We are seeking an experienced Assistant Operations Manager to join our team at Horizon Property Support Ltd. As a key member of our operations team, you will be responsible for delivering high-quality services to our customers while maintaining our core values.
Key Responsibilities- Manage all aspects of operational delivery, including providing support, absence management, discipline, grievance, and recruitment activities.
- Act as a role model and always behave in line with our company values.
- Drive employee engagement by personal interaction and engagement with your team in order to develop and coach them in their duties and responsibilities.
- Ensure all aspects of the required services are being delivered to the customers' satisfaction and in accordance with the contract.
- Ensure there are sufficient trained, licensed, and vetted staff working at all times to meet customer and contract requirements.
- Ensure contract required training and screening/vetting has been completed for all staff.
- Develop professional customer relationships, responding appropriately to customer requests and concerns.
- Complete risk assessments and site evaluations as well as completing monthly performance reports and billing schedules.
- A checkable personal history including periods of education, employment, travel, and unemployment.
- Prior experience of working in a similar operational role, ideally within the facility services industry.
- A valid security industry license (PSA and/or SIA). Training and accreditation will be supported if required.
- A valid driving license.
- Excellent verbal and written communication skills, interacting both internally and externally.
- Excellent customer service skills.
- Excellent organizational skills.
- Ability to successfully manage a team.
- Track record of working in a fast-paced and demanding environment.
Horizon Property Support Ltd offers employees the opportunity to work with blue-chip clients, job security, competitive salary and benefits, and career opportunities to develop to more senior levels in our organization.
Salary: £30,000 - £35,000, plus car allowance (£4,800 per annum)
Family health plan after 3 months in role
Perk box discounts
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