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Account Manager
2 months ago
Job Title: Account Manager
Job Summary:
We are seeking an experienced Account Manager to join our team at ARC Group. As an Account Manager, you will be responsible for managing a portfolio of customer accounts, developing and maintaining strong relationships with key customers, and driving business growth through effective sales and marketing strategies.
Key Responsibilities:
- Customer Liaison: Provide exceptional customer service, respond to customer inquiries, and resolve any issues that may arise.
- Customer Requirements Gathering & Order Fulfilment: Process customer orders, capture and process customer requirements, and ensure timely delivery of products and services.
- Financial Operations: Manage customer and internal finance processes, including pricing, invoicing, and query handling.
- SAP: Utilize SAP financial accounting modules and financial software to manage customer and internal finance processes.
- MS Office Suite: Proficient in Excel, Word, and Outlook.
- Performance Management & Results Orientated: Identify, communicate, and propose solutions to customer issues, and drive business growth through effective sales and marketing strategies.
Requirements:
- Minimum of 5 years' experience in Contracts Management, Commercial Operations, or Account Management roles.
- Strong time management skills and ability to multitask & prioritize workflow/tasks.
- Good IT skills in Word, Excel, and Outlook.
- Knowledge of SAP is an advantage but not essential.
Working Hours:
The working hours for this role are Monday to Friday, from 08:00 to 17:00.
Application Process:
If you are interested in this position, please submit your current CV through our website, and we will review it and contact you if your CV is of interest.
