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Sales Associate
1 month ago
We are seeking a highly motivated and customer-focused Sales Assistant to join our team at HSL Chairs. As a Sales Assistant, you will play a key role in delivering exceptional customer service and ensuring that our customers have a positive experience in our showroom.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Assist customers in selecting the right furniture for their needs, providing expert advice and guidance on our products.
- Process customer orders accurately and efficiently, ensuring that customers receive their products on time and to their satisfaction.
- Maintain a clean and organized showroom, ensuring that products are displayed in an attractive and appealing manner.
- Work collaboratively with colleagues to achieve sales targets and provide a positive customer experience.
- Previous experience in retail sales or customer service is essential.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Attention to detail and ability to work accurately and efficiently in a fast-paced environment.
- Ability to work flexible hours, including weekends and evenings, as required.
As a Sales Assistant at HSL Chairs, you will have the opportunity to work with a dynamic and supportive team, and to develop your skills and knowledge in a fast-paced and rewarding environment. We offer a competitive salary and benefits package, including:
- Health cash plan offered through Westfield Health.
- Westfield rewards – spend and collect points or discounted shopping vouchers.
- Colleague discount (50% on HSL furniture for personal use & 20% for family and friends).
- Contributory pension.
- Death-in-service cover (qualifying period applies).
- 30 days' holiday (pro rata) including public holidays – increasing to 33 for long-standing service.
- Discretionary bonus (usually paid annually & qualifying period applies).
- Surprise and delight events (e.g. Fish & Chip Thursday, ice-cream treats, afternoon tea, Easter eggs, Christmas lunch, Christmas meal).
- Free onsite parking (at most locations).
HSL Chairs is a leading manufacturer of high-quality furniture, with a commitment to providing a world-class customer experience. We believe that furniture should make you feel good, and our award-winning range of feel good furniture is specifically designed around the body and comes in different sizes to fit each unique individual. We use our exclusive chair fitting service to help us personalise and enhance the comfort of our customers, handcrafting furniture that ultimately improves their overall wellbeing.
We are proud to have a personalised approach to style, offering a wide range of beautiful collections to suit all tastes, with a wealth of luxurious fabrics and sumptuous leathers to choose from. Our commitment to providing a world-class leading customer experience sits at the heart of everything we do, and we have been ranked as 4.9 out of 5 on Trustpilot by our very own customers.
We are thrilled that HSL has been recognised as a 2 Star Outstanding company with Best Companies for 2024, and our West Yorkshire factory is also featured on Inside the Factory on BBC 2.
We want all HSL colleagues to feel part of a special community where you are valued for your contributions, inspired to make a difference and empowered to do the right thing. We recognise and celebrate what makes people unique.