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Administrative Coordinator
2 months ago
Location: Stourbridge, West Midlands
Company: REClifts
Role Overview:
We are seeking two highly efficient Office Administrators to join our Service Department within the Lift Industry. This is a permanent role focused on delivering exceptional customer service and comprehensive administrative support.
Compensation:
£27,000 per annum
Additional benefits include: Paid holiday entitlement, Free parking, Complimentary tea and coffee, Comprehensive systems training, Detailed process and procedure training, Company Pension (available after the probation period if employed permanently).
Key Responsibilities:
- Gather and organize information effectively.
- Record Lift Engineering jobs in the database, ensuring data accuracy in compliance with GDPR regulations.
- Download and distribute engineering reports.
- Coordinate dispatch of engineers for service and repair tasks.
- Schedule lift engineer callout visits.
- Handle incoming inquiries via telephone.
- Arrange customer visits for Lift Engineers.
- Update and send weekly reports to clients.
- Invoice customers for services rendered, repairs, and breakdowns.
- Provide quotations for recommended Lift Engineering work.
- Communicate with Engineers regarding service completions and address any arising issues.
Ideal Candidate Profile:
- Previous experience in an office or administrative capacity is essential.
- Proficient in using Word, Excel, Spreadsheets, Email, and Databases is required.
- Strong telephone communication skills are necessary.
Additional Information:
REClifts is dedicated to understanding what is most important for your next career move. We encourage you to explore our website for more insights into our company and to read about our recent successes.
