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Flagship Store Leadership Opportunity
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Store Leadership Opportunity
2 months ago
Hotel Chocolat, a leading premium chocolate brand, is seeking a Store Manager to lead and support our retail team.
As a Store Manager, you will be responsible for driving sales and delivering exceptional customer service in a fast-paced, seasonally busy environment.
Key Responsibilities:
- Support the Assistant Store Manager in providing excellent leadership to inspire, coach and develop team members
- Drive store sales and profit plan, taking action to maximise performance
- Exceed store sales targets and KPIs through clear and effective communication to the team
- Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives
Requirements:
- Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer
- Natural leadership qualities to get the best out of a high-performing team
- A passion for chocolate, our brand and for giving exceptional service to our guests
Benefits:
- A competitive salary
- Incentives based on performance
- 50% unlimited staff discount to treat yourself and your friends and family
- 70% discount off a stay in our Hotel in St Lucia
- We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working
We encourage new ideas and fresh thinking and for each of you to bring your ORIGINALITY to work.