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Automotive Senior Service Advisor

2 months ago


Newbury, West Berkshire, United Kingdom Jago Consultants Full time

Job Role - Senior Service Advisor

Key Responsibilities:

  • Provide exceptional customer service, ensuring customers are informed of service and repair work required to their vehicles in a professional manner.
  • Advise on timescales and collection arrangements, ensuring seamless customer experience.
  • Produce job cards on in-house computer system, maintaining accurate records.
  • Document all warranty work in accordance with manufacturer policy, upholding industry standards.

Requirements:

  • Previous experience working as a Service Advisor within a motor garage, with a strong understanding of vehicle maintenance and repair.
  • Full driving licence, with a clean driving record.

About the Role:

This is an exciting opportunity to join a reputable motor dealership as a Senior Service Advisor, working closely with a friendly and experienced team. As a Senior Service Advisor, you will be responsible for delivering exceptional customer service, ensuring the highest standard of courtesy and professionalism when interacting with customers and members of the public.

What We Offer:

Jago Consultants is committed to providing a supportive and inclusive work environment, with opportunities for career growth and development. As a Senior Service Advisor, you will have access to fully funded training, enabling you to enhance your skills and knowledge in the motor industry.