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Retail Operations Leader

3 months ago


Cambridge, Cambridgeshire, United Kingdom Zachary Daniels Recruitment Full time £38,000 - £42,000
Position: Retail Operations Leader

Company: Zachary Daniels Recruitment

Salary: Competitive

Zachary Daniels is collaborating with a prestigious luxury brand to find a Retail Operations Leader for a prominent location. This store is a key part of our client's extensive network and requires a dynamic leader to enhance its performance and elevate the customer experience.

Key Responsibilities:
  • Lead a flagship retail location: Drive the store's success and ensure it meets high standards of service and sales.
  • Team Management: Inspire and manage a team to consistently deliver exceptional sales and customer service.
  • Operational Oversight: Oversee all operational aspects of the store while balancing sales and service priorities.
  • Luxury Brand Experience: Utilize your background in premium retail to engage with high-value products and clientele.
  • Client Engagement: Foster relationships with exclusive customers through tailored events and specialized services.
  • Business Development: Collaborate with Business Development teams to drive results in key markets.
  • Unique Client Services: Provide bespoke services to high-value clients, ensuring a memorable shopping experience.

We are seeking a Retail Operations Leader with a strong background in premium retail environments, where customer service is paramount. You should be committed to supporting your team in their professional growth and development.

Team Development: Cultivate a team that delivers a world-class service aligned with our client's vision and objectives.

It is essential to work collaboratively with your Area Manager and engage in retail projects and new initiatives as needed.

We are looking for an individual who is genuinely passionate about luxury retail and dedicated to achieving excellence in their store operations. Our client promotes a supportive and open culture, valuing enjoyment in the workplace and a consistent record of success.