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Customer Service Apprentice

2 months ago

Cardiff, Cardiff, United Kingdom EE Full time £20,280
Position:
Apprentice Customer Service Advisor

Department:
EE Contact Centres

Division:
Consumer

Employment Type:
Full-time, Permanent

Compensation:
£10 per hour

Join our award-winning Apprenticeship program where your enthusiasm and dedication will ensure that our customers receive outstanding service every time they interact with us. In our customer service division, we assist individuals with inquiries ranging from billing issues to understanding features on their latest devices.

We welcome candidates from diverse backgrounds; all you need is the drive, talent, and ambition to embark on a rewarding career with EE.

Prepare to gain valuable knowledge, earn competitive pay, receive training towards an NVQ, and enjoy the benefits of working with one of the UK's leading mobile networks.

Your primary responsibility will be to guarantee that our customers enjoy a personalized and exceptional service experience.

We are dedicated to supporting your career advancement and are committed to your personal and professional development.

When you're ready to take the next step, we will be here to assist you in achieving your career aspirations.

We strive to create an inclusive environment where everyone feels valued.

Regardless of your age, race, sexual orientation, disability, religion, or gender identity, we celebrate our differences and embrace diversity at all levels.

Enjoy significant discounts on EE & BT products, including mobile and broadband services, saving you considerable amounts annually.

Benefit from guidance in shaping your career path. We are passionate about nurturing our talent and will support you in reaching your professional goals.

Access to a Season Ticket Travel Loan to help cover your commuting expenses upfront, making a positive impact where it matters.

Participate in volunteering days to contribute to your local community.
Optional Private Healthcare and Dental plans are available to safeguard you and your family.
Enjoy complimentary tea and coffee, along with concierge services.