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Inbound Sales Representative

3 months ago


Loughborough, Leicestershire, United Kingdom Currys Full time
Position Overview:

Contact Centre Role
Permanent Position
Full-Time Employment
Grade Level 1

Working Hours – 40 hours per week within the timeframe of 8am – 8pm Monday to Friday, and 8am – 6pm on weekends. (Rotational schedule)
Compensation - £23,920 plus commission paid every four weeks (OTE £500 per month)

Successful candidates will be invited to participate in a brief assessment event.

At Currys, we share a common goal: to enable everyone to experience exceptional technology.

As the leading retailer of technology in the UK, we take pride in the service our customers receive, thanks to our dedicated team of 25,000 colleagues. Together, we foster a collaborative environment, celebrating both significant and minor achievements that make each day rewarding.

As an Inbound Sales Representative, you will engage with customers who have shown interest in our offerings and are ready to explore our diverse range of technology and services.

By utilizing effective listening skills, identifying customer needs, and aligning them with our outstanding products and services, you will transform inquiries into sales while providing an exceptional customer experience and fostering long-term relationships.

No prior experience in telephone sales is necessary; with our comprehensive training and continuous support, you will be equipped to deliver a world-class sales experience.

Key Responsibilities:

In this role, you will be tasked with:

  • Identifying customer requirements and recommending appropriate products and services from the Currys portfolio
  • Articulating the advantages of Currys offerings to potential customers
  • Guiding customers through the sales process while ensuring they remain informed
  • Aiming to meet and exceed sales targets
  • Providing an exceptional customer experience

Required Skills:

  • Strong communication skills with the ability to connect with people
  • Motivated to consistently surpass sales goals
  • Proficient in IT with the capability to navigate various systems efficiently
  • Genuine interest in technology
  • Adaptable and flexible in approach
  • Commitment to prioritizing customer satisfaction and building lasting relationships
  • Previous sales experience is a plus
Why Join Us:

We recognize that our employees are the cornerstone of our success. That’s why we continually seek ways to reward outstanding performance. You will discover a variety of benefits tailored to your needs, including:

  • Discounts on the latest technology products
  • A variety of wellness initiatives, including cycle-to-work schemes and eye care
  • Life Assurance and Share Save programs
  • Access to a digital GP service for 24/7 medical consultations

Become part of our team, and we will support you at every stage, helping you cultivate the career you desire through new opportunities, ongoing training, and essential skills development.

Not only can you shape your own future, but you can also contribute to our mission. As the largest recycler and repairer of technology in the UK, we are positioned to make a significant impact on both individuals and the environment.

We value diversity and inclusion in our workforce and are committed to ensuring that every candidate has a fair opportunity to showcase their talents during the application process.