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Postperson with Driving

2 months ago

Thornhill, Dumfries and Galloway, United Kingdom Royal Mail Full time

About Royal Mail

We are a leading provider of postal and delivery services, committed to delivering exceptional customer experiences and building strong relationships with our customers and communities.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Postperson with Driving. As a Postperson, you will play a critical role in delivering mail and parcels to our customers, providing excellent customer service and ensuring that our services meet the highest standards.

Key Responsibilities

  • Deliver mail and parcels to customers in a timely and efficient manner
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Work independently and as part of a team to achieve delivery targets and meet customer expectations
  • Operate a company vehicle safely and efficiently, adhering to all relevant regulations and guidelines
  • Contribute to the maintenance of a safe and healthy working environment, adhering to all relevant health and safety procedures

Requirements

  • Full UK manual driving licence with no more than 6 penalty points
  • Ability to work independently and as part of a team
  • Excellent customer service skills, with a strong focus on delivering exceptional customer experiences
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively
  • Physical fitness to walk and stand for long periods, and to lift and carry mail and parcels

What We Offer

  • Market-leading pay and benefits, including a competitive hourly rate and overtime pay
  • Opportunities for career development and progression, including training and development programs
  • A comprehensive company pension scheme and other benefits
  • A supportive and inclusive work environment, with a focus on employee wellbeing and engagement