Housekeeping Team Lead
5 days ago
About the Role
We are seeking an experienced and skilled Assistant Head Housekeeper to join our Housekeeping team at Chessington World of Adventures Resort. As a key member of the team, you will be responsible for assisting the Head Housekeeper in the efficient operation of the housekeeping department, ensuring that our guests receive a high level of service and that our facilities are maintained to the highest standards.
Key Responsibilities
- Assist the Head Housekeeper in the management of the housekeeping department, including supervising housekeeping staff and coordinating cleaning schedules.
- Ensure that all housekeeping areas are maintained to a high standard, including public areas, guest rooms, and back-of-house facilities.
- Develop and implement effective cleaning procedures and protocols to ensure that our facilities are clean and safe for our guests.
- Monitor and control housekeeping budgets, including inventory management and supply ordering.
- Collaborate with other departments, including maintenance and facilities, to ensure that our facilities are well-maintained and that any issues are addressed promptly.
Requirements
To be successful in this role, you will need to have:
- Previous experience in a housekeeping or hospitality role, preferably in a similar environment.
- Excellent communication and leadership skills, with the ability to motivate and supervise a team.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Attention to detail and a commitment to quality, with a focus on delivering high standards of service and cleanliness.
- Ability to work flexibly, including weekends and bank holidays, and to be on-call as required.
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