BPO Early Outpatient Payment Representative

2 months ago


Par, Cornwall, United Kingdom Unity Communications Full time

{"h2": "About the Role", "p": "At Unity Communications, we are seeking a highly skilled and compassionate Early Outpatient Payment Representative to join our dynamic team. As a key member of our patient-centric call center, you will play a vital role in delivering exceptional patient care and resolving account inquiries with empathy and professionalism.", "ul": [{"li": "Handle a high volume of telephone calls with a focus on clear and timely communication"}, {"li": "Maintain accurate and confidential documentation, adhering to HIPAA and Red Flag regulations"}, {"li": "Collaborate with other departmental and hospital associates to ensure seamless patient care"}, {"li": "Stay up-to-date with departmental and hospital policies and procedures to provide informed support"}, {"li": "Meet or exceed performance metrics, including average hold time, call volume, and quality standards"}], "h2": "What We Offer", "ul": [{"li": "Competitive compensation package, including HMO coverage and VL/SL credits"}, {"li": "Opportunities for professional growth and development, including training and mentorship"}, {"li": "A supportive and inclusive work culture that values kindness and positivity"}, {"li": "Flexible work arrangements, including transportation allowance"}], "h2": "Why Unity Communications", "p": "At Unity Communications, we prioritize our employees' well-being and success. Our company is a Certified Great Place To Work, and we strive to create a work environment that is inclusive, diverse, and supportive.", "b": "Remote Work: No"}