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Travel Consultant Expert
2 months ago
About the Role
We are seeking an experienced Travel Consultant to join our successful teams in our branches. As a key member of our team, you will have the opportunity to work with a wide range of customers, helping them plan and book their holidays.
Key Responsibilities
- Build and maintain relationships with customers to ensure their needs are met and exceeded.
- Identify and meet customers' needs by providing expert advice and guidance on travel options.
- Use your knowledge of the travel industry to promote offers and generate customer engagement and sales leads.
- Participate in promotional events and activities to increase exposure of the branch and drive business growth.
- Achieve individual and team sales targets by providing exceptional customer service and promoting our products.
- Assist with the day-to-day operation of the branch, including administrative duties and following processes accurately.
- Participate in training and development opportunities to enhance your skills and knowledge.
Requirements
- At least 1 year experience as a Travel Consultant, with a proven sales record and excellent travel product knowledge.
- Excellent communication skills, customer service experience, and good accuracy and numerical skills.
- Enthusiasm and positive attitude, with a commitment to contribute to the growth of the business.
- Competent IT skills and a good working knowledge of tour operator systems.
- A recognised travel qualification is desirable.
About Us
Hays Travel is a leading travel company with a strong reputation for providing exceptional customer service. We are committed to delivering high-quality travel experiences and are looking for talented individuals to join our team.