Restaurant Operations Manager

10 hours ago


Chelsea, Greater London, United Kingdom Harrods Full time
About the Role

We're seeking a seasoned Restaurant Manager to lead the front of house operation of our new restaurant openings. As a key member of our team, you'll be responsible for managing the restaurant, ensuring operational excellence, and delivering a world-class dining experience.

Key Responsibilities
  • Lead the front of house operation, ensuring seamless service delivery and exceptional customer experiences.
  • Manage the restaurant, including sales, profits, service, and marketing.
  • Develop and implement strategies to drive business growth and improve operational efficiency.
  • Lead and coach a high-performing team, fostering a culture of excellence and customer-centricity.
  • Collaborate with the General Manager to achieve business objectives and drive results.
Requirements
  • Proven experience in leading high-performing teams in a fast-paced restaurant environment.
  • Strong understanding of hospitality operations, including sales, marketing, and customer service.
  • Excellent communication and leadership skills, with the ability to inspire and motivate teams.
  • Ability to analyze data, identify trends, and make informed decisions to drive business growth.
  • Passion for delivering exceptional customer experiences and driving business results.
About Harrods

Harrods is a world-renowned luxury department store, committed to delivering exceptional customer experiences and driving business growth. As a member of our team, you'll have the opportunity to work with top designers, brands, and talent from around the globe.

We celebrate diversity, inclusivity, and individuality, and we're committed to creating a workplace where everyone can thrive. If you're passionate about hospitality, leadership, and customer-centricity, we'd love to hear from you.



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