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Lead Retail Operations Manager

2 months ago


Shepperton, Surrey, United Kingdom Princess Alice Hospice Full time
Join a Unique Retail Experience

Imagine a role where every transaction you facilitate, every arrangement you design, and every patron you attract contributes positively to the lives of individuals and the broader community. At Princess Alice Hospice, this is our reality.

We pride ourselves on being a quality retailer with compassion at the forefront of our mission. Each sale you make directly supports the patients we care for, along with their families and friends.

Your Role as a Shop Manager

As a Shop Manager, you will serve as our representative on the high street, embodying our values and mission. We provide the resources of a larger organization, including professional logistics, marketing initiatives, and training, while maintaining a close-knit environment where you can witness the tangible impact of your efforts.

Our customers appreciate the quality of our offerings and take pride in knowing their purchases contribute to invaluable care.

What We Offer

We are excited to present an opportunity for a personable Shop Manager to oversee our operations. You will need prior managerial or supervisory experience to effectively lead the shop and motivate our team, including the development of our volunteers.

  • 27 days of annual leave, plus recognized public holidays, increasing to 29 days after five years and 33 days after ten years (pro rata for part-time)
  • Comprehensive training and development opportunities
  • Employee Assistance Programme focused on staff wellbeing
  • Access to a discount card for various services
  • Participation in a Pension Scheme
  • 25% discount in our retail locations
About Princess Alice Hospice

Princess Alice Hospice ranks among the leading adult hospices in the UK, delivering specialized palliative care and support to a community exceeding one million residents in Surrey, Southwest London, and Middlesex.

We are committed to fostering an inclusive workplace that celebrates diversity. We are proud participants in the Disability Confident scheme, ensuring that all disabled applicants who meet the minimum criteria for the position are guaranteed an interview.

For more information on how we handle your data, please refer to our Privacy Notices section.

Note: All non-retail positions are subject to a relevant DBS check.