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Senior Support Team Lead

2 months ago


Sale, Trafford, United Kingdom We Do Social Work Full time £13
Job Summary

We are seeking a highly skilled and experienced Senior Support Team Lead to join our team at We Do Social Work. As a key member of our care services team, you will be responsible for supervising support workers, ensuring high-quality services, and promoting a safe and healthy working environment.

Key Responsibilities
  • Supervise and Support Team Members: Provide guidance and oversight to support workers, ensuring they have the necessary resources and training to deliver exceptional care services.
  • Coordinate Service Delivery: Allocate work to support workers, effectively managing resources to ensure efficient and effective service delivery.
  • Monitor Performance and Development: Support the Deputy Managers and Manager in monitoring staff performance, identifying training needs, and conducting skills assessments and performance reviews.
  • Ensure Safe Working Practices: Promote a safe and healthy working environment, conducting risk assessments and reviewing them as necessary.
  • Support Service Users: Liaise with service users, their families, and other professionals to ensure a smooth transition through the service and achieve the best possible outcomes.
  • Collaborate with Colleagues: Work effectively with colleagues to deliver a flexible, high-quality service that meets the needs of service users.
  • Monitor Service Quality: Complete service user reviews and distribute questionnaires as necessary, assisting in the monitoring of service quality.
  • Record and Report Information: Accurately record information and submit reports in the required format and timescale.
Why Work with We Do Social Work?
  • Faster Pay Service: Enjoy a new 'Faster Pay' service that gets you paid more quickly.
  • Twice Weekly Payroll: Receive your pay twice weekly.
  • Free DBS and Compliance Service: Take advantage of our free DBS and compliance service.
  • Dedicated Consultant: Work with your own dedicated consultant who has extensive social work knowledge.
  • Access to a Wide Selection of Social Work Positions: Access a wide range of social work positions across the UK.
  • Refer a Friend Bonus: Earn a £250 bonus for each social worker you refer who we successfully place.