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AV Systems Engineer
2 months ago
CDW UK is a leading provider of information technology solutions to businesses, governments, and educational institutions. As an AV Systems Engineer, you will play a critical role in delivering high-quality on-site services to our clients.
Key Responsibilities:
- Manage personal call queue, ensuring timely resolution of technical issues.
- Perform software builds and re-builds on PCs and laptops as required.
- Participate in on-call rotations for out-of-hours support.
Requirements:
- Demonstrable skills and knowledge in relevant technology areas.
- College, university, or professional certifications.
- Experience with ServiceNow for service management and escalations.
- Ability to quickly understand CDW UK's policies, processes, and compliance.
- Experience in Windows 10 and 11 environments, Active Directory, and Group Policy Management.
- Experience with Microsoft 365 suite, Microsoft Exchange On-Prem and Online, and PowerShell scripting.
- Experience in supporting Microsoft Teams, including SharePoint Teams and Channels.
- Experience with SolarWinds and networking monitoring tools.
- Advanced networking knowledge, including branch office VPNs, circuits, LAN, and WAN.
- Experience with Microsoft Intune, including policy management, groups, and test environments.
- Experience supporting business applications and mobile devices.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
CDW UK is an equal opportunities employer committed to diversity and inclusion. We welcome applications from candidates from all backgrounds and encourage those with disabilities to apply. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute their best work.