Accommodation Coordinator

4 weeks ago

York, York City, United Kingdom BSC Education Limited Full time
Job Summary

We are seeking a highly organized and detail-oriented Accommodation Coordinator to join our team at BSC Education Limited. The successful candidate will be responsible for coordinating all accommodation aspects for our adult colleges, ensuring that suitable provisions are made and maintaining a great working relationship with accommodation providers.

Key Responsibilities
  • Ensure homestay providers are notified of all homestay enquiries/bookings and inform the admissions coordinators of homestay details being confirmed in a timely manner
  • Act as the point of contact for admissions and sales teams when it comes to any accommodation requests
  • Have oversight of all nominated rooms and inform the Admissions and Accommodation Manager of any voids in advance so that a plan to fill them can be formulated and revenue is maximized
  • Source ad hoc residential options when allocated rooms are full
  • Work with providers and college teams to ensure complaints are limited and the quality of accommodation provided to students is the best in the industry
  • Liaise with admissions for any pre-arrival issues/changes, support colleges with any issues post-arrival
  • Deal effectively with arising challenges, resolving complaints and escalating issues to the Admissions and Accommodation Manager
  • Build and maintain strong relationships with internal and external stakeholders
Requirements
  • 2+ years' experience in accommodation and/or hospitality
  • IT proficiency with Microsoft Office products
  • Fluent in English
Desired Experience/Skills
  • Previous experience in the education sector would be advantageous
What We Offer

At BSC Education Limited, we offer a competitive salary, 25 days annual leave plus 8 bank holidays, pet bereavement leave, enhanced bereavement and miscarriage leave and pay, and a wellbeing day. We are committed to providing a creative, rewarding, and successful learning and working environment for our students and team.

We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safeguarding checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including Scottish PVG Scheme, an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal records if applicable.

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