Hotel Operations Leader

2 weeks ago


Matlock, Derbyshire, United Kingdom Hospitality Staffing UK Full time

Hospitality Staffing UK is seeking a passionate and driven Deputy General Manager to lead a dynamic team at a renowned Country House Hotel and Spa.

This prestigious establishment boasts a multi-outlet food and beverage operation, including a thriving wedding and events business, afternoon tea service, spa facilities, and a soon-to-reopen restaurant following a complete refurbishment.

Your Role:
  • Operational Excellence: Oversee the seamless daily operations of all hotel departments, ensuring adherence to brand standards, customer expectations, and the business plan.
  • Food & Beverage Expertise: Take direct responsibility for food and beverage operations, including banqueting, with a focus on driving sales and enhancing service quality.
  • Guest Satisfaction: Deliver exceptional 4-star service consistently, actively monitor guest feedback, address concerns promptly, and proactively prevent potential issues.
  • Team Leadership: Motivate and support your team by providing guidance, ensuring performance standards are met, and fostering a positive work environment.
  • Revenue Growth & Cost Management: Implement strategies to maximize revenue opportunities while managing costs effectively to achieve budgeted sales and profit targets.
  • Strategic Support: Collaborate with the General Manager in developing and executing business strategies, assuming leadership responsibilities in their absence.

This is an exciting opportunity to join a reputable hotel and contribute to its continued success. If you are a dedicated and results-oriented individual with a passion for hospitality, we encourage you to apply.



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