Quality Assurance Lead
4 weeks ago
We are seeking a dedicated Quality Assurance & Compliance Lead to drive operational excellence within our organization.
This essential position focuses on guaranteeing that our procedures not only align with the highest quality benchmarks and client expectations but also enhance the overall productivity of the company, particularly in sectors such as sales, software engineering, product assistance, internal training, and project execution.
Key Responsibilities:1. Oversee the management of all Quality Assurance and internal audit functions to optimize business processes.
2. Continuously assess and improve Software Development Life Cycle (SDLC) Quality Assurance management practices to increase productivity.
3. Regularly track, evaluate, and report on Quality Assurance metrics, pinpointing trends and opportunities for process enhancement.
4. Collaborate with diverse teams to ensure compliance with Quality Assurance protocols and standards, promoting a culture of ongoing improvement.
5. Develop and sustain thorough documentation and reports related to Quality Assurance practices and procedures.
6. Supervise the organization’s risk management, governance, and internal control frameworks, ensuring they support operational efficiency.
7. Establish and manage quality management reporting, Key Performance Indicators (KPIs), and metrics dashboards to monitor efficiency improvements.
8. Propel the continuous enhancement of the Quality Assurance process by identifying and executing solutions to boost productivity.
9. Provide regular updates to leadership on the status of Quality Assurance evaluations and efficiency initiatives.
A robust background in IT management, Quality Assurance, internal auditing, project oversight, and risk management, with a strong emphasis on productivity.
- Minimum of 10 years' experience in IT software delivery utilizing recognized methodologies and processes.
- Comprehensive understanding of internal audit standards, quality benchmarks, and best practices, with a focus on productivity.
- Familiarity with industry regulations and standards such as ISO, CMMI, and ITIL.
- Exceptional management capabilities, with a proactive approach to enhancing productivity.
- Proficient in standard office IT applications and systems pertinent to Quality Assurance and efficiency monitoring.
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