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Overnight Housekeeping Attendant

3 months ago

Central London, United Kingdom Sheraton Grand London Park Lane Full time

Position Overview: Night Houseporter

We are excited to announce an opening for the role of Night Houseporter at The Sheraton Grand London Park Lane Hotel, a distinguished establishment located in the heart of Mayfair.

Employee Benefits:

  • Become part of a prestigious international brand that values your individual talents.
  • As a member of Marriott International, the world's largest hospitality company, you will have access to numerous opportunities for advancement, both nationally and internationally.
  • Participate in exceptional training and development programs designed to enhance your skills and facilitate your growth within the Marriott family.
  • Collaborate with a team of talented and award-winning hospitality professionals.
  • Enjoy discounted accommodation and dining options, as your well-being is a priority.
  • Receive complimentary laundry services and free meals during your shifts.
  • Access a variety of flexible benefits that support your personal and professional life.

Key Responsibilities:

  • Respond swiftly to requests from guests and other departments, ensuring a seamless experience.
  • Identify and report maintenance issues in public areas or guest rooms, ensuring safety and comfort.
  • Deliver guest requests and arrange furniture in guest rooms as needed.
  • Maintain cleanliness and organization in service areas by removing items such as debris, food trays, and trash.
  • Adhere to all company policies regarding safety and security, reporting any hazards or incidents promptly.
  • Maintain a professional appearance and uphold confidentiality of sensitive information.
  • Provide exceptional service to all guests, anticipating their needs and addressing any concerns.
  • Work collaboratively with team members to achieve common goals and uphold quality standards.
  • Perform physical tasks such as lifting, carrying, and moving objects, ensuring proper techniques are used.
  • Complete other reasonable duties as assigned by supervisors to support the team.

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