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Customer Service Representative

2 months ago

Wincanton, Somerset, United Kingdom Lidl Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
  • Process customer transactions accurately and efficiently, handling cash, credit, and debit payments.
  • Participate in visual merchandising and stock management activities, ensuring that products are displayed attractively and stock levels are maintained.
  • Contribute to achieving sales targets and promoting Lidl's products and services.
What We Offer
  • A competitive hourly rate of up to £13.35.
  • A 30-35 day holiday entitlement (pro rata) and 10% in-store discount.
  • A pension scheme and opportunities for career development and progression.
About Lidl

Lidl is a dynamic and fast-paced retail environment that offers a unique and challenging work experience. As a Customer Assistant, you will have the opportunity to work with a diverse range of products and customers, developing your skills and knowledge in a supportive and collaborative team.