Software Development Operations and Process Facilitator

3 days ago

London, Greater London, United Kingdom DRW Full time

Job Summary

DRW is a diversified trading firm seeking a highly skilled Software Development Operations and Process Facilitator to ensure the smooth operation of 20+ software development teams. The ideal candidate will have a strong background in process optimization, project management, and interpersonal engagement.

Key Responsibilities

  • Project Management
    • Enable effective communication and collaboration for cross-team projects as the project manager.
    • Run project kickoffs, check ins, and wrap up meetings.
    • Use project management tools to track status.
    • Monitor project progress against milestones.
    • Provide updates to project stakeholders.
  • Process Facilitation
    • Facilitate monthly retrospective meetings across the organization's teams.
    • Employ a variety of facilitation techniques to encourage open communication, honest feedback, and collaborative problem-solving.
    • Assist teams in identifying actionable improvements and ensure they are documented and tracked to completion.
  • Process Development
    • Develop and document processes to ensure that the organization operates effectively.
    • Monitor and evaluate the effectiveness of processes, suggesting and implementing improvements as needed.
  • Leadership Support
    • Provide insights to leadership to keep them informed about the organization's ongoing activities.

Requirements

  • Previous experience in a similar role or in software development, project management, or related field.
  • Outgoing and personable.
  • Familiarity with agile methodologies, such as Scrum or Kanban.
  • Strong facilitation and communication skills, with the ability to effectively lead meetings.
  • Ability to summarize complex ideas in a clear and concise manner.
  • Solid understanding of the SDLC.
  • Bachelor's degree in information systems, business administration, or related field, or equivalent work.
  • Experience with scripting in Python or willingness to learn.

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