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Document Specialist
2 months ago
We are seeking an experienced Document Production Specialist to join our team at SC Staff and Consult. As a key member of our team, you will be responsible for providing high-quality document production services to our Corporate clients.
Your primary focus will be on ensuring smooth intake of work, identifying tasks suitable for our Quick Turn function, and personally completing Quick Turn Work. You will also be responsible for scheduling work, handing over to colleagues when necessary, and providing excellent technical skills to respond to queries and troubleshoot tasks.
We are looking for a candidate who can consistently deliver high-quality services on time, with a focus on responsiveness, client satisfaction, effective client communication, and client service orientation. You will work closely with Document Production and departmental contacts to filter requests as appropriate and utilize a working knowledge of current Document Production practices.
Key Responsibilities
- Administer and effectively manage your own workflow and workloads within a legal or other professional services environment.
- Provide excellent customer service skills, able to relay information in a clear and concise manner, take ownership of job owners' needs, and remain professional at all times under pressure.
- Utilize a working knowledge of document production practices and technologies to troubleshoot tasks and documents alike and communicate well solutions and share knowledge when appropriate.
Requirements
- Experience of administering and effectively managing your own workflow and workloads within a legal or other professional services environment.
- Excellent customer service skills, able to relay information in a clear and concise manner, take ownership of job owners' needs, and remain professional at all times under pressure.
- Previous document production experience in a professional services environment.
- Excellent working knowledge of document production practices and technologies.
About You
To be considered for this opportunity, you should demonstrate a strong understanding of document production practices and technologies, excellent customer service skills, and the ability to work effectively in a team environment.
We offer a 50/50 hybrid working policy, allowing you to balance your work and personal life. If you are a motivated and experienced Document Production Specialist looking for a new challenge, please apply for this exciting opportunity.
