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Store Operations Manager
2 months ago
We are seeking a highly skilled Store Manager to lead our team in delivering exceptional customer experiences and driving commercial growth in our stores.
Key Responsibilities- Store Leadership: Oversee the day-to-day operations of the store, focusing on customer satisfaction, colleague development, and achieving commercial targets.
- Team Development: Coach, train, and develop colleagues to harness their strengths and build on development areas, ensuring a high-performing team.
- Recruitment and Talent Management: Proactively recruit and manage a team of Assistant Managers, Team Leaders, and Sales Assistants who reflect our values and possess the required skills to meet business needs.
- Commercial Decision Making: Make informed decisions around stock availability, merchandising, and other commercial aspects to drive business growth.
- Performance Feedback and Coaching: Provide constructive feedback to the store team, District, and Regional Managers to encourage continuous growth and improvement.
- Industry Expertise: Leverage previous experience as a store manager in a retail environment to drive business success and collaboration with wider stakeholders.
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland.
We offer a range of benefits to support your physical, mental, and financial well-being, including a colleague discount, financial wellbeing support, seasonal incentives, and access to blended learning and development content.
