Restaurant Team Leader

2 months ago


London, Greater London, United Kingdom Ikea Full time

About the Role:

IKEA is seeking a skilled Restaurant Team Leader to join our food team. As a key member of our team, you will be responsible for ensuring a consistently excellent shopping experience for our customers.

Key Responsibilities:

  • Implement global and national compliance standards to secure a safe environment for customers and colleagues
  • Support, challenge, and coach colleagues to deliver exceptional customer service
  • Ensure food safety, standards, and reduce waste through effective processes and actions
  • Act upon customer feedback, recognizing good customer service and taking appropriate action to avoid repeated problems
  • Build the competence of the team through regular coaching, support, and encouragement

What We Offer:

  • Competitive salary based on competence and experience
  • 39 hours per week, working 5 days a week, with various shifts between 7am and 11pm, and alternate weekends off
  • 15% IKEA discount and I-Benefits discount portal
  • 28 days holiday
  • X3 Life Assurance, enhanced statutory pension contributions, and interest-free loans
  • Family-friendly childcare and wellbeing support

Requirements:

  • 2 years of leadership experience or readiness for the next step
  • Experience in leading a high-volume business, fast-paced, and organized
  • Ability to handle multiple topics and changing priorities/deadlines
  • Proven track record of delivering business performance
  • Proven ability to maintain effective work and leadership behavior in the face of setbacks or pressure

About IKEA:

IKEA is a company that values diversity and inclusivity. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognized for our diverse talents.



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