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Customer Insights Strategist

2 months ago

London, Greater London, United Kingdom Tria Recruitment Full time
Job Overview

We are seeking a highly skilled Customer Insights Strategist to join our team at Tria Recruitment. As a key member of our team, you will be responsible for championing the strategy around maximising our existing customer base by cross-selling of our product ranges.

This is an exciting opportunity for a passionate and data-driven individual to take charge in setting the targeting, personalisation and offer strategy & vision for a customer base journey, including cross-selling and promoting of different product ranges.

Key Responsibilities:

  • Develop and implement data-driven insights to inform and justify commercial decisions
  • Collaborate with cross-functional teams to drive customer-centric strategies and initiatives
  • Analyse customer data to identify trends and opportunities for growth
  • Design and implement personalisation and targeting strategies to drive commercial performance
  • Develop and maintain strong relationships with senior stakeholders to influence business decisions
  • Stay up-to-date with industry trends and best practices in customer insights and data analysis

Requirements:

  • Proven experience in commercial insights and data analysis
  • Strong analytical and problem-solving skills
  • Excellent communication and presentation skills
  • Ability to influence senior stakeholders and drive business decisions
  • Experience working with customer data and analytics tools

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment