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Retail Supervisor

3 months ago


Somerset, United Kingdom Roadchef Careers Full time
Position Overview:
As a Retail Supervisor at Roadchef, you will play a crucial role in ensuring our customers receive exceptional service and high-quality products. Your leadership will guide a dedicated team at our Sedgemoor Motorway Service Area, located on the M5 Southbound.

Key Responsibilities:
- Support and mentor team members to enhance their skills and foster a collaborative environment.
- Oversee compliance with regulations in our Gaming areas, ensuring adherence to all legal requirements.
- Assist in the training and development of staff, promoting a culture of continuous improvement.
- Manage daily operations to maintain high standards of customer service and product availability.

Qualifications:
- Proven experience in a supervisory role within a fast-paced retail environment is essential.
- Familiarity with retail operations and customer service excellence is preferred but not mandatory.

Benefits:
We offer a range of attractive benefits, including:
  • Complimentary meals during shifts
  • Generous discounts for you and your family at all Roadchef locations
  • Referral bonuses for introducing new team members
  • Exclusive discounts at various high street and online retailers through our Hapi app
  • Free parking on-site
  • Pension scheme eligibility after three months
  • Access to Occupational Health services
  • Employee Assistance Program for additional support
  • Mental Health First Aiders available on-site

About Roadchef:
Roadchef is proud to be the only motorway services provider awarded the Platinum Investors in People accreditation. Recognized as one of the top 25 Best Big Companies to work for in 2023, we prioritize our people and their development. With 65% of our management team promoted from within, we are committed to fostering a supportive and growth-oriented workplace.