Senior Service Manager

3 days ago

London, Greater London, United Kingdom Quick Release Full time
Job Title: Senior Service Manager

We are seeking an experienced Senior Service Manager to join our team at Quick Release. As a Senior Service Manager, you will be responsible for leading the development and deployment of services within one of our areas of offering, providing best-in-class services to our clients.

Key Responsibilities:
  • Lead the development of services within one of our areas of offering, including Master Product Data, Prototype Build and Launch Operations, Production, Service and Maintenance, Operational Performance Improvement, and Enterprise Lifecycle Transformation.
  • Ensure services are commercially available, leading multi-service sales opportunities for services within your remit.
  • Review and align customer and industry needs with services being developed and delivered within your areas of responsibility.
  • Lead the professional development of specialists for services, supporting other areas of offering, building positions for services where applicable.
  • Ensure specialists are collaborating with colleagues to create world-class services.
  • Lead the development of knowledge material and service assets, collaborating with other Senior Service Managers and departments to share best practice.
  • Be responsible for content development and services deployment applicability for services within your area of offering.
  • Run x-Service engagements, being actively involved in Service Community activities, ensuring all services with your offering area are fully engaged and active.
Requirements:
  • 5+ years of technical experience delivering at least three services within one of Quick Release's areas of offering.
  • Experience of working with senior stakeholders and being able to talk to clients knowledgeably at a technical level about services within one of the areas of offering.
  • Self-motivated with the ability to excite, build, and lead a team that works together to achieve their goals.
  • Ability to work with senior members of the QR team and support other areas of our business.
  • Have a curious mindset to keep up to date with industry changes and improvements in order to provide the betterment of services developed and delivered.
What We Offer:
  • A salary between £55,400-£67,000 dependant on experience, plus bonuses between £9,200-£10,273 and benefits.
  • 24 days Holiday plus Public Holidays and additional holidays with long service.
  • Flexible working arrangements.
  • Employee Referral Scheme.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional services and leading a team to achieve their goals, we encourage you to apply for this exciting opportunity.

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