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Senior Credit Controller
2 months ago
• Oversee 70% of credit control duties, including approving late fee applications, collecting overdue debts, and resolving customer queries.
• Devote 30% of time to process improvement and implementation, working to standardize all processes.
• Support and coach 5 direct reports, ensuring they follow best practices.
• Conduct root cause analysis to identify gaps in processes.
• Reduce backlog of overdue payments.
Key Skills:
• Proven experience managing a small team.
• Strong experience as a lead within a credit control setting.
• Previous experience with process implementation and improvement.
• Understanding of litigation and small claims court trigger points.
Apply as directed.
