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Account Manager

2 months ago


StratforduponAvon, Warwickshire, United Kingdom Abbott Full time

About the Opportunity

Abbott's diagnostics division is seeking a dedicated Account Manager to cultivate and manage customer relationships within the Black Country region. You will play a pivotal role in ensuring customer satisfaction, driving renewals, and generating new business opportunities.

Our diagnostic solutions are instrumental in healthcare settings worldwide, providing crucial information for patient care decisions across a wide range of conditions, from heart disease to infectious diseases and cancer.

Your Responsibilities

  • Provide comprehensive post-sales support to customers, encompassing all aspects of their business except instrument repair.
  • Collaborate with customers on the implementation and transition of new diagnostic solutions.
  • Develop and execute account strategies to expand Abbott's business footprint within existing accounts.
  • Proactively identify customer needs, propose tailored solutions, and become a trusted advisor.

Required Qualifications

  • Proven experience in the diagnostic industry, with a focus on account management and relationship building.
  • A demonstrated track record of success in managing and expanding existing accounts within the healthcare sector.
  • In-depth product knowledge and understanding of key stakeholders within the diagnostics market.
  • Exceptional communication, problem-solving, and solution selling skills.
  • Fluency in English and local language; additional languages are highly advantageous.

Abbott offers a competitive benefits package that includes a comprehensive salary, pension scheme, healthcare coverage, life assurance, subsidized canteen facilities, and a flexible benefits program.