Head of Community Growth

1 month ago

London, Greater London, United Kingdom Pike Full time
About Pike

Pike is a leading blockchain development lab focused on creating innovative financial applications on the blockchain.

We have a strong track record of success, having launched Tapio Protocol in 2021 and raising over $4 million from industry leading institutional investors.

Our most recent DeFi protocol, Pike, was launched at the end of 2023 and has secured over $6.45m from our own community and contributors.

Job Description

We are seeking a highly motivated and experienced Head of Community to lead our community expansion strategy and drive community traction and awareness.

The successful candidate will be responsible for designing, leading, and managing the overall community growth strategy, working closely with our growth and product teams to drive community engagement and awareness.

The ideal candidate will have a proven track record of customer acquisition and/or customer success roles, preferably within the crypto or SaaS sectors.

Key Responsibilities:

  • Design and implement creative programs to attract and establish a sustainable community contributor program
  • Design ways to grow and maintain community traction and awareness via Discord servers and various social media channels
  • Engage and build rapport with high valued community members, contributors, and users
  • Collaborate closely with Growth & Product teams by sharing community insights and feedback

Requirements:

  • 3+ years of experience in customer acquisition and/or customer success roles, preferably within crypto or SaaS sectors
  • Must be an active DeFi user and genuinely passionate about DeFi
  • Proficient in social media channel management: Discord, X, and Farcaster
  • Excellent community engagement and desire to drive customer success

What We Offer:

  • Fast moving, challenging, and unique business problems
  • Global work environment, flat organization, and high touch points with Founders
  • High autonomy and remote work flexibility
  • Excellent career development opportunities in a rapidly accelerating industry
  • Competitive salary

Compensation:

  • Salary Range: USD 60,000 to 80,000
  • Discretionary performance bonus: up to 15% of annual salary

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