Employment Consultant

7 days ago


Nottingham, Nottingham, United Kingdom Maximus Full time

About the Role

As an Employment Advisor at Maximus, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals. You will work directly with a caseload of customers, providing personalized support and guidance to equip them with the necessary skills and confidence to secure and sustain employment.

Key Responsibilities

  • Manage a caseload of customers, using a variety of coaching strategies to prepare them for interviews and job searching
  • Conduct in-depth assessments to understand customers' circumstances, preferences, and barriers to progression
  • Co-produce personalized action plans with sequenced interventions and development opportunities
  • Collaborate with local specialist services to address specific issues, such as substance misuse, anger management, debt advice, and health and vocational training
  • Identify recruitment needs of employers and undertake tailored pre-screens and group assessments
  • Co-produce effective in-work support plans with participants and employers
  • Participate in continuous improvement activities to ensure excellent customer service
  • Comply with company policies, including personal data security, safeguarding, and health and safety

Requirements

  • Customer-focused with a strong commitment to customer care
  • Strong team player with a positive and flexible approach to work and colleagues
  • Previous experience in a fast-paced, target-driven environment
  • Previous experience delivering services to meet contractual and quality standards
  • Proficient in using Microsoft Office programs, including 365 products and modern digital technologies
  • Strong communication and problem-solving skills
  • Ability to plan and organize workload to meet targets and deadlines


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