Customer Service Representative

1 month ago


Andover Down, United Kingdom Tesco Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our Phone Shop team as a Sales Associate. As a Sales Associate, you will be responsible for delivering an exceptional customer experience, providing product information, and meeting sales targets.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Meet sales targets by promoting and selling Tesco Mobile products and services to customers.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Maintain a high level of product knowledge and stay up-to-date with new products and services.
  • Contribute to a positive and inclusive team environment, promoting diversity and respect for all colleagues and customers.
What We Offer:
  • A competitive hourly rate, starting at £12.44, with opportunities for pay increases and bonuses.
  • A minimum of 12 guaranteed hours per week, with flexible scheduling to accommodate your needs.
  • Opportunities for career progression and professional development.
  • A range of benefits, including holiday pay, pension scheme, and access to exclusive colleague discounts.
  • A fun and supportive work environment, with opportunities to make a real difference in the lives of our customers.
About Us:

Tesco is a leading retailer with a commitment to serving our customers, communities, and planet. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. We welcome applications from candidates of all backgrounds and experiences.

At Tesco, we believe that everyone deserves to be treated with respect and dignity. We are committed to creating a workplace that is free from discrimination, harassment, and bullying. We are an equal opportunities employer and welcome applications from candidates who share our values.



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