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Field Service Technician

2 months ago

High Wycombe, Buckinghamshire, United Kingdom Owen Daniels Full time
Job Opportunity at Owen Daniels

We are seeking a skilled Field Service Technician to join our team at Owen Daniels. As a Field Service Technician, you will play a critical role in ensuring the smooth operation of our equipment and providing exceptional technical support to our customers.

Key Responsibilities:

  • Carry out detailed diagnostics and reporting of technical concerns relating to equipment performance, breakdowns, and repairs.
  • Execute machine audits and provide training in the operation of the equipment.
  • Provide technical support and guidance to customers on-site and via our technical help desk.
  • Arrange and support the installation and commissioning of machines and additional hardware.
  • Work closely with customers, sales, engineering, and operations to continuously improve and develop value-added solutions for customers.
  • Support the out-of-hours on-call rota when required.

Requirements:

  • Electrical qualification (18th Edition, HNC, C&G, ONC)
  • Full UK driving license
  • Previous diagnostics/maintenance experience on special purpose machinery

Benefits:

  • 25 days holiday + banks (optional salary sacrifice for additional holiday)
  • Matched +6% pension scheme
  • Annual bonus scheme
  • Private medical scheme