Trade Counter Team Leader
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Supervisor to join our Trade Counter Team in Alton. As a key member of our team, you will be responsible for leading and managing a team of sales and customer service professionals to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead and manage a team of sales and customer service professionals to achieve sales targets and deliver exceptional customer service.
- Develop and implement sales strategies to drive growth and improve customer satisfaction.
- Manage and maintain accurate records of customer interactions and sales performance.
- Collaborate with the sales manager to identify areas for improvement and implement changes to drive sales growth.
- Ensure all customer contacts are logged on CRM.
Requirements:
- Previous supervisory or team leading experience in an office or retail environment.
- Excellent telephone skills and ability to communicate effectively with customers and colleagues.
- Ability to work flexibly and manage multiple priorities in a fast-paced environment.
About Us:
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
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