Service Advisor
1 month ago
We're looking for a skilled Service Advisor to join our team at Trust Ford. As a Service Advisor, you'll play a crucial role in ensuring our customers receive exceptional service and support.
Key Responsibilities- Provide excellent customer service and support to our customers
- Work closely with our sales and service teams to ensure seamless customer experiences
- Handle sensitive and confidential information with discretion and professionalism
- Develop and maintain strong relationships with our customers and colleagues
As a Service Advisor at Trust Ford, you'll enjoy a competitive salary, comprehensive training and development programme, and a range of benefits including 33 days' annual leave, bonus payments, and a pension scheme.
We're committed to investing in our people and providing opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.
Requirements- Minimum 1 year customer service experience within a main dealership
- Excellent communication and interpersonal skills
- Ability to work to deadlines and handle sensitive information
- Drive to deliver exceptional customer service and support
- Industry-leading package
- 33 days annual leave (including bank holidays)
- Bonus payments based on performance
- Pension scheme and life assurance
- Ford Privilege vehicle purchase scheme
- Discount on service, bodyshop, and parts
- 1 day per year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
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