Service Advisor

1 month ago


Bristol, Bristol, United Kingdom Trust Ford Full time
About the Role

We're looking for a skilled Service Advisor to join our team at Trust Ford. As a Service Advisor, you'll play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Provide excellent customer service and support to our customers
  • Work closely with our sales and service teams to ensure seamless customer experiences
  • Handle sensitive and confidential information with discretion and professionalism
  • Develop and maintain strong relationships with our customers and colleagues
What We Offer

As a Service Advisor at Trust Ford, you'll enjoy a competitive salary, comprehensive training and development programme, and a range of benefits including 33 days' annual leave, bonus payments, and a pension scheme.

We're committed to investing in our people and providing opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.

Requirements
  • Minimum 1 year customer service experience within a main dealership
  • Excellent communication and interpersonal skills
  • Ability to work to deadlines and handle sensitive information
  • Drive to deliver exceptional customer service and support
Benefits
  • Industry-leading package
  • 33 days annual leave (including bank holidays)
  • Bonus payments based on performance
  • Pension scheme and life assurance
  • Ford Privilege vehicle purchase scheme
  • Discount on service, bodyshop, and parts
  • 1 day per year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website

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