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Dental Practice Coordinator

2 months ago


London, Greater London, United Kingdom London - Bow Lane Dental Group Full time
About London - Bow Lane Dental Group

We are a well-established dental practice in the heart of the City of London, dedicated to providing high-quality dental care to our patients. We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team.

Job Summary

The Patient Care Coordinator will be responsible for providing administrative support to our clinical team, ensuring seamless communication and coordination of patient care. This is an excellent opportunity for a motivated and customer-focused individual to join our dynamic team.

Key Responsibilities
  • Administrative Support: Provide administrative support to the clinical team, including scheduling appointments, managing patient records, and maintaining accurate records.
  • Patient Communication: Communicate effectively with patients, responding to their queries and concerns in a timely and professional manner.
  • Team Collaboration: Work closely with the clinical team to ensure seamless coordination of patient care, including preparing patients for treatment and ensuring that all necessary paperwork is completed.
  • Quality Assurance: Assist in maintaining high standards of patient care, ensuring that all procedures are followed and that patient records are accurate and up-to-date.
Requirements
  • Customer Service Experience: Proven experience in providing excellent customer service in a fast-paced environment.
  • Administrative Skills: Strong administrative skills, including proficiency in Microsoft Excel and Outlook.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with patients, clinicians, and other stakeholders.
  • Attention to Detail: High level of attention to detail, with the ability to maintain accurate records and ensure that all procedures are followed.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Collaborative Team Environment: A dynamic and supportive team environment, with a focus on delivering high-quality patient care.