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Housekeeping Team Lead

2 months ago

Bradley Stoke, United Kingdom HOTELCARE Full time

Job Title: Housekeeping Supervisor

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at HotelCare. As a key member of our housekeeping department, you will be responsible for overseeing the daily operations of our housekeeping team, ensuring that our high standards of cleanliness and guest satisfaction are consistently met.

Key Responsibilities:

  • Supervise and coordinate the activities of the housekeeping team to ensure efficient and effective cleaning of guest rooms and public areas.
  • Conduct regular quality control checks to ensure that our high standards of cleanliness are met.
  • Develop and implement effective cleaning schedules and procedures to ensure that our guests receive a high level of service.
  • Provide training and guidance to housekeeping staff to ensure that they have the skills and knowledge required to perform their duties effectively.
  • Monitor and report on housekeeping performance, identifying areas for improvement and implementing changes as necessary.
  • Collaborate with other departments, such as front office and maintenance, to ensure that our guests receive a seamless and enjoyable experience.

Requirements:

  • Previous supervisory experience in a housekeeping or related role.
  • Strong knowledge of housekeeping operations and team coordination skills.
  • Ability to work independently and as part of a team.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Flexibility and willingness to work a variety of shifts, including weekends and holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About HotelCare:

HotelCare is a leading provider of hotel support services, with over 30 years of experience serving 200+ hotels nationwide. We are committed to delivering exceptional service and quality to our guests, and we are seeking a highly skilled and experienced Housekeeping Supervisor to join our team.