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Technical Author

2 months ago

Filton, South Gloucestershire, United Kingdom Company: Full time
Job Title: Quality and Technical Author

About the Role:

This vacancy is within Customer Services, reporting to respective Team leaders in the Technical Data Support and Services function. The role holder is responsible for updating and authoring the Illustrated Parts catalogue and operational data and documentation to international specifications.

Key Responsibilities:

  1. Analyze vendor data and in-service reports to identify any impact on customer needs.
  2. Provide answers to customer queries and relevant data to meet customer maintenance and operational needs.
  3. Ensure that all information is communicated in line with Airbus policies, processes, and procedures.
  4. Work with others to ensure effective service to customers.
  5. Refer complex or airworthiness issues and queries to correct areas.

Requirements:

Previous experience of authoring, verification & validation in Technical Data Manuals specifically the IPC is advantageous. Good knowledge of aircraft maintenance, repair, and production processes and procedures. Practical experience of engineering/aircraft maintenance is advantageous. Project management capability and willingness to get involved. Excellent English Language skills, both written and verbal. Good communication and inter-personal skills. Ability to work both autonomously and as part of a team. Computer literate & experience of Tech Request tool desirable. Awareness of international standards: ATA100, ATA200, ATASPEC2000, SPEC2200 (iSpec2200) and AECMA Simplified English.

Company: We are a leading company in the automotive retail industry, and we are looking for a skilled Technical Author to join our team.