Retail Operations Assistant

2 months ago


Harrow, United Kingdom The Children's Society Full time

Contract Type: Fixed term with potential for permanence.

Hours: 28 hours per week, including weekends and bank holidays, with the possibility of additional hours.

Salary: £25,789.09 FTE - £19,516.07 pro rata.

Benefits: We provide a range of enhanced benefits, including:

  • Stakeholder pension scheme with matching contributions up to 8%
  • Complimentary confidential counselling service available to all staff and volunteers
  • Access to our tailored Management Development Programme - Compass for all managerial staff

For comprehensive details regarding our benefits, please refer to our website.

Location: Harrow.

The Children's Society has been dedicated to supporting children and young people in the UK for over 140 years. We operate local services that assist children during their most vulnerable times, ensuring they receive the help they need.

This position is part of our Retail Division.

We are seeking a skilled Retail Operations Assistant to become a vital member of our enthusiastic and driven team.

Key Responsibilities:

In this role, you will support the Shop Manager in various aspects of retail operations, including:

  • Enhancing sales performance
  • Overseeing inventory and donations
  • Fostering business growth within the local community

A significant aspect of this position involves collaborating closely with the Shop Manager to cultivate a productive and positive working relationship, alongside a team of volunteers.

Essential Skills and Qualifications:

The ideal candidate will possess:

  • Experience in assisting the Shop Manager to optimize sales and manage shop operations in their absence
  • Strong communication abilities
  • GCSEs in English and Maths or equivalent qualifications

Desirable Skills:

Additional skills that would be advantageous include:

  • Basic knowledge of the retail sector and experience supervising volunteers
  • Cash handling experience
  • Customer service expertise

We look forward to welcoming a dedicated individual to our team who shares our commitment to making a difference in the lives of children and young people.



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