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Community Engagement Assistant
2 months ago
Are you passionate about enhancing the lives of individuals in your community through recreational activities?
If you are motivated to encourage others to lead more active lifestyles and improve their overall wellbeing, then Wealden Leisure Limited is the right place for you.
As a not-for-profit organization, we are dedicated to serving our local communities and reaching out to underserved groups, helping them engage in physical activities that lead to healthier lives. From swimming lessons to walking football, we strive to create enjoyable and inclusive programs that cater to the entire community.
Position Overview
We are seeking a Customer Service Assistant to become a vital part of our dedicated and professional team. In this role, you will be responsible for delivering an efficient catering service, which includes serving beverages, preparing and presenting food and snacks in our café, and assisting patrons at the reception desk. Your commitment to providing exceptional customer service will be essential.
Key Responsibilities
- Deliver a high-quality catering service, ensuring food preparation meets our standards and maintaining a clean and hygienic catering area.
- Operate catering equipment safely and effectively, upholding rigorous hygiene standards across all service points.
- Provide outstanding customer service consistently.
- Handle customer inquiries, feedback, and complaints with professionalism and courtesy.
- Exhibit a strong sense of teamwork, responsibility, flexibility, enthusiasm, and motivation.
- Promote and sell the diverse range of services offered by Wealden Leisure Limited.
We want you to enjoy your work environment and feel valued. Our comprehensive benefits package includes:
- Access to My Staff Shop, our exclusive employee benefits program, offering discounts on various services including cinema tickets, travel, and leisure activities.
- Discounted staff membership options for you and your family.
- Incremental holiday allowances.
- Employee Assistance Programme providing 24/7 confidential support and counseling.
- Company pension scheme.
- Various insurance and savings plans.
- Financial advisory services.
- Tax-efficient schemes for cycle-to-work and car leasing (for eligible salaried staff).
- Fully funded training and opportunities for career advancement within a supportive team environment.
