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Technical Support Specialist

2 months ago

Ashford Surrey South East, United Kingdom Global Technology Solutions Ltd Full time

Job Summary:

Global Technology Solutions Ltd is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and in-person.
  • Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements:

  • Essential experience:
  • Ability to navigate and work efficiently in a fast-paced technical environment.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • Competitive salary range of £32,000 - £35,000 per annum.
  • Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8).
  • 3 days per week Hybrid (following initial 3 months full time onsite).